Help and Support

Resources that you need with TalkM.

Getting Started

Who is eligible for using TalkM?SIEBEL

Anyone who has website or mobile application and wish to grow sales, revenue and customer loyalty are eligible.

How to add TalkM into my website?

You can add the TalkM chat widget to your website by simply adding the JavaScript code to the pages of your website. Follow these steps below:

  1. Sign up
  2. Log in to the dashboard
  3. Go to Settings > Chat Plugin > Web Plugin
  4. Copy the Widget Code
  5. Paste the code into your websites HTML (just before the body tag)

How to add TalkM into my mobile application?

You can integrate the TalkM chat widget to your mobile application easily.

For iOS app please visit this page for the developer guide.

For Android app please visit this page for developer guide.

Plans & Subscription

Can I upgrade my plan later on?

Absolutely! We encourage you to keep growing your online business. Upgrade your plan at any time and get more features for your online business. Your new subscription plan will starting charges from new subscription term!

Can I cancel my subscription at any time?

Yes. If you ever decide that TalkM isn't suitable for your business, you may cancel your subscription at any time. We won't force you to stay. You may still be able to run your store until the expiry date and no charges will be made unless you reactivate your subscription.

Fees & Refund

Are there any other hidden fees charges?

No. There are no setup fee, transaction charges, maintenance fees on any of our plans. We just charges on subscription fees, that's all.

Do you provide refund?

We do not provide refunds. You may try TalkM for free to see if it is a right platform for your business. You can also cancel your subscription at any time.

Do you offer any discounted plans?

Yes. We offer a 12% discount on our plans when you subscribe annually.